Business Communications Long Question Answer || BIM Study Notes
Chapter 1
- Forms of Organization Communication .
- Explain Grapevine communication.
Chapter 2
- Model of communication process
- Universal ingredients of human communication
- Fundamental truth of communication
Chapter 3
- Define reality and explain its types.
- Characteristics of reality? Elaborate any two of them.
- What is infinity of reality? How does it affect communication?
Chapter 4
- How are viewpoints formed? Elaborate in details.
- What is the filter of mind? Explain the role of one of its contents in the interpretation of reality.
- Why is brain called storehouse of knowledge? What role does it play in interpreting reality?
- What are viewpoints? How do they affect communication.
- Define emotions. Explain how they influence our communication.
Chapter 5
- Define context. Explain in detail about the two different contexts that determine the meaning of words.
- Describe the abstraction ladder along with a suitable figure.
Chapter 6
- Barriers (or ) malfunctions of communication
- How to overcome two-valued thinking?
- How to overcome fact – inference confusion?
chapter 7
- Describe principle of clear writing
chapter 8
- Qualities of effective Correspondence (Letter)
chapter 9
- Types of Memorandums
chapter 15
- Parts of a Formal Report
chapter 18
- Some techniques that can help us improve public speaking.
- Differences between Oral and Written reports
chapter 19
- Techniques /guidelines for conducting meeting
- Technique / Guidelines for participating in a meeting
- Guidelines for the interview
- Guideline for the interviewee
- Dictating Letters and Reports
chapter 20
- classification of non verbal communication